Delivery Information

We deliver to all areas across the United Arab Emirates

The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options:

  • Standard delivery - Delivery charge is AED 30, or free delivery on orders above AED 149. Orders will be delivered within 1-2 days.
  • Cash on delivery - Orders will be delivered within 2-3 days. 

Click & Collect

  • Order online and collect your order from your preferred store in 2-3 days. This service is only available for orders above AED 149.

Safety Measures

We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

safety

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home Delivery

We deliver to:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain
  • Al Ain

Payment Options

Credit/Debit Cards

We accept payments through local & international credit/debits cards such as VISA & Mastercard.

Apple Pay

With Apple Pay, you can easily and securely pay for items using your iPhone, iPad, Apple Watch, or Mac.

Buy Now, Pay Later

Shop now and pay later with our different payment solutions. For more information, please click here.

Cash on Delivery

The cash-on-delivery option is available for surcharge of AED 30.

*Please note, surcharges of cash on delivery orders will not be refunded.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 800-74292 .
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

Return or exchange any items must occur after 24 hours of picking up the relevant order.

For more information, please visits our FAQ's page.